WIBDirect Corporate Fraud Warning

Beware of Online Fraud

Please be cautious of phony websites, webpages and emails that appear to represent trusted organizations (such as The Windward Islands Bank Ltd.) requesting personal or financial information from you. While appearing legitimate, these are actually malicious attempts by criminals to collect your information for the purpose of committing fraud.

 

Know that The Windward Islands Bank Ltd. will never present you with unexpected webpages or send you unsolicited emails asking for your password, Personal Identification Number (PIN), credit card, account numbers, etc. Report any suspicious requests to The Windward Islands Bank Ltd. immediately at (1-721) 542-2313 or after business hours (09) 466 0800 or email FraudReport@wib-bank.net. We strongly recommend against responding to unsolicited emails or websites that request personal information.

What to look for
  • An unexpected website, webpage or email appearing to be from a legitimate company (such as The Windward Islands Bank Ltd.) may try to entice you to provide your personal information by claiming to verify security information or account details, possibly to avoid interruption of a service.
  • You may be asked to complete an online form or to respond to an email requesting personal information for no apparent reason.
  • The information being requested is of a personal or financial nature, such as credit card numbers, account numbers, passwords, Personal Identification Numbers (PINs), date of birth, social insurance numbers, etc.


Protect yourself

  • We strongly recommend against responding to unexpected websites or unsolicited emails that request personal information. If in doubt, contact the trusted company directly.
  • Report any suspicious requests to The Windward Islands Bank Ltd. immediately at (1-721) 542-2313 or after business hours (09) 466 0800 or email FraudReport@wib-bank.net.
  • Please follow Safe Computing Practices to help protect your information.