To log on to WIBDirect Business, key in your user ID and your password and click the Next button. The user ID and password are case-sensitive, so they must be typed exactly as they appear in the password mailer. If you have not signed up for Internet banking, you must get a user ID and password from The Windward Islands Bank Ltd.. Click on the Register button to apply.
If you mistype your password three times, the system will lock you out. This feature is a security measure that helps protect the system, the bank, and your data. If this happens, contact customer support via email at firstname.lastname@example.org or call (1-721) 546-2880 or (1-721) 546-2881.
For your convenience, Internet Explorer can save your WIBDirect Business
user ID and password. While industry-standards suggest not using this AutoComplete
feature, we recognize that you may find it convenient. We caution you to consider not
activating AutoComplete if other people have access to your computer.
To activate AutoComplete on Internet Explorer:
Note When you change your WIBDirect Business password, you need to also change the AutoComplete
password. When you log on
to WIBDirect Business the next time, Internet Explorer will ask you, "The password
entered does not match the password stored in Windows for this user name.
Do you want to change the password stored in Windows to your new entry?"
Click on the Yes button. Internet Explorer has now saved your
changed WIBDirect Business user ID and password.
To turn-off AutoComplete on Internet Explorer:
Caution If you have passwords saved with AutoComplete for other websites, they will be lost, and need to be re-entered when you visit those sites the next time.